Turn every conversation into a growth engine

Company Introduction

Duoke is a global e-commerce AI customer service system under Dianxiaomi. It aggregates customer information from multiple platforms such as Lazada, Shopee, and TikTok, centrally and efficiently manages customer information from multiple platforms/multi-stores. Provide integrated customer service and marketing solutions, committed to helping companies promote conversions, increase sales, and effectively reduce costs and increase efficiency.

Dianxiaomi has gathered a strong IT R&D team in China, with core members from leading companies such as Baidu, Tencent, and Meituan, possessing over 15 years of software development experience and deep expertise in cross-border e-commerce for over a decade. They are committed to solving pain points for global e-commerce sellers, with over a thousand iterations and optimizations made annually, striving to make global business more efficient.

ISO27001 Information Security Management System Certification

National High-Tech Enterprise Certification

National High-Tech Enterprise Certification

specialized and sophisticated enterprises that produce new and unique products

National Information Security Level Protection (Level 3) Certification